Access to and the use of the Buttermarket Redruth website is provided subject to the following terms of use.
Your use of this website is deemed to be acceptance by you of our terms of use.
The Buttermarket Redruth (“we” or “us”) work hard to protect and respect your privacy and any personal data that you share.
This privacy policy provides information about how we collect your personal data and how this may be used. This includes the use of any information you provide to us by telephone (including SMS), through written correspondence, and in person.
Please note that our website and services are by no means intended to be used by children under the age of 18, and we do not collect children’s data. Please also be aware that our website could include links to third party websites or services which we have no control over and are not responsible for their privacy policies. We encourage you to read the privacy policy of any website you visit.
When you provide any form of personal information, we are legally obliged to use this data within the confines of all applicable laws concerning the protection of such information. This includes, but is not limited to, the Data Protection Act 2018, the General Data Protection Regulation 2016 (GDPR). This can be referred to as UKGDPR and in this policy is detailed as the “Data Protection Laws”.
This privacy policy may be updated or revised at any time, so please check back regularly to ensure you have the most up to date information. These policies are one aspect of our terms of business but are not intended to override these.
The data controller, for the purposes of the Data Protection Laws, is Redruth Revival CIC, company number 09144266, based at 59 West End, Redruth, England, TR15 2SQ. If you require further information about our privacy policy, please contact us using the details below:
Address: 59 West End, Redruth, England TR15 2SQ
Email: admin@redruth-revival.org
You are within your rights to make a complaint to the Information Commissioner’s Office (ICO), who stand as the supervisory authority for data protection problems in the UK. However, we would very much appreciate it if you contacted us with any issues directly so we can deal with this as swiftly as possible.
Please be aware that we collect and process the personal data you provide us. This may ordinarily consist of some, or all, of the details below:
– Identity Data, such as names, your birth date and title.
– Contact Data, including an email address or phone number.
– Transaction Data, of what you have purchased from us or what services you have used.
– Technical Data, which could consist of your username and password, your purchases, feedback and any survey responses.
– Usage Data to understand how you use our website and services.
– Marketing and Communications Data which includes your marketing preferences, as well as any third-party communication preferences.
Please note that this list is not exhaustive and we may collect or process other forms of personal data at times.
We also utilise and share aggregated data for statistical or demographic studies. This could be adapted from your personal details, but is not considered as personal data by law due to it neither directly or indirectly revealing your identity.
On occasion, we may collect Special Categories of Personal Data but you we will always ask for your explicit consent. Examples could include data about your race or ethnicity, religious beliefs, sexual orientation, political opinions or trade union membership.
We will never collect criminal convictions or offences information.
We will only ever collect data either directly from you or via third party agreements.
You may give us personal details by filling in any type of form or survey, or through any type of correspondence such as by phone, email, or in person. This includes any data with us in the following ways.
Direct Interactions:
– Create an account on our website
– Apply for or subscribe for a service (e.g. newsletter)
– Enter a promotion or survey
– Give us feedback or contact us
Automated technologies:
– With your consent, we may collect technical data about your browsing through using cookies. You can view our cookie policy here: https://www.buttermarket.org/cookie-policy
Third parties or public sources:
– Technical data from analytics organisations, marketing sources and search information providers.
– Finance, Transaction and Contact data from any providers of associated payment or booking services.
– Contact and Identity data from brokers or aggregators such as trade organisations.
– Contact and Identity data from sources that are publicly available.
In certain circumstances we must collect personal data either by law or because of the terms of a service. Failure to provide the sufficient data may mean that a service is negatively impacted, or unable to be carried out, but we will notify you of this.
We use your data to provide our services and honour any contracts entered into between us and you, including any assoicated third party services, as well as to gather feedback and research into our services, and to notify you of any changes to the service.
We will never sell your data. This includes third parties, and we will not allow third parties to contact you without your explicit permission.
When there is a legal obligation, we may share your data with third parties. This includes processing your personal data without your consent where the law requires.
The below table outlines how we plan to use your personal data, as well as the legal reasons for doing so. Please be aware that we may use your data for more than one purpose if there are lawful grounds to do so. Please do get in contact with us if you would like details about the specific lawful grounds of our use of your personal data.
Below are the valid lawful grounds for processing your personal data.
Contractual Obligation: Processing that is absolutely necessary in order to carry out a service which we are contractually engaged with.
Legitimate Interest: Processing your data will improve our business or services. Any potential impact on you is considered before proceeding.
Consent: We will obtain your explicit consent if your data sits outside of our contract or the grounds of Legitimate Interest, and any special category data.
Legal Obligation: We will process your data if we are required to do so by law.
Vital Interests: We will process your data to protect life.
We will keep your data within our organisation except where the law requires disclosure of details or when third parties are involved in supporting our services for you. The nature of our contracts with these third parties means they cannot share your data with any other organisation, nor can they do anything without our consent.
We may use certain data to cater our services to your interests.
You will receive marketing information from us if you failed to opt out of receiving these services when making a purchase or sharing information.
We respect your privacy in regards to data required for marketing, therefore we will always obtain consent before sharing any personal details with third parties for marketing purposes. In addition, there will always be an opt-out link on any marketing material. You can also opt-out from receiving marketing by contacting us.
The data we store remains within either the UK or the European Economic Area (EEA). However, it must be noted that some of our third party processors may be based outside of these areas. If this is the case, before transferring your data we will ensure that these countries have been confirmed to have a certain level of data protection by tbe European Commission, or we will make sure that standard contractual clauses (SCCs) are secured.
Please get in contact if you require more details about transferring your personal data to organisations outside of the EEA.
Data security ensures that we have the correct measures in place to do all we can to prevent your personal data from being lost, accessed by unauthorised parties, changed or disclosed.
If there is a suspected data breach we will notify you and have procedures in place to deal with this.
We will only keep your data for as long as is reasonable, ensuring that we fulfil the collection purposes. We may retain this for longer if we believe there is valid reason to do so, such as if there is a complaint.
We decide on the correct retention period for data based on factors such as the risk if your data is disclosed and the purpose for the data collection.
We are required by law to retain some information about our clients for 6 years after they are no longer clients.
In some specific circumstances you can ask us to delete your data.
We may sometimes anonymise personal data for research reasons. In this case, we may indefinitely utilise this information indefinitely without notifying you again.
The below details your rights under the data protection laws:
To be informed: We are obliged to share with you this privacy policy in order to be transparent about how we share your data.
Access: If you so wish, you must know what data we hold about you and the reasons for doing so. If you would like to enquire about what personal data we have about you then you may make a formal request, this will be under the data protection laws.
We will either confirm we do not hold any data about you in writing or respond with information about the data we hold. This will:
– Confirm that we do process your data
– State the lawfulness and the reason for this processing
– Confirm the categories of the data
– Confirm the type of party that your data has or will be disclosed to
– Allow you to take a copy of the data in a format that we deem to be reasonable
Rectification: If your data is incorrect or out of date then we are obliged to correct this upon your request in writing to the contact details supplied in this policy.
Erasure/the right to be forgotten: You can request for the data we hold about you to be deleted by submitting this in a written format. The outcome of this request is decided on a case by case basis.
Restrict processing: You have the right to ‘block’ our processing of your personal data.
Portability: You have the right to reuse the information you provide us in a common, device-readable format for another service provider.
Object: In certain circumstances, you have the right to object to us processing your data. You always have the right to stop your data being used for marketing purposes, but in other situations we may be allowed, or legally obliged, to continue to process your data if we provide a compelling reason for this.
Automated decision making and profiling: We do not carry out automatic decision making or profiling.
Withdraw consent: You have the right to withdraw your consent to us for processing your personal data. This can be done either by contacting us by the details provided in this policy, or through various opt-out links or pop-up banners. We will process your withdrawal of consent with urgency and will not penalise anyone who does so.
Please be aware that in this circumstance, you may need to provide a form of identification in order for us to confirm your identity matches with your data, under the data protection laws.
If you contact us regarding an application to work with us, please be aware that we may receive third party data about you. Furthermore, we will save data shared in your application or acquired from third parties to ensure you are informed about future positions that may be of interest. If you do not wish for us to do so, please contact us using the details provided in this policy.
The Buttermarket has been made possible by over £4-million in funding.